Bold Behavioral Health, PLLC
Effective date: October 16, 2026
This policy explains what information boldbehavioral.com (“the website”) collects from visitors and how it’s used. It applies only to the website. If you become a patient, information about your care is covered by our Notice of Privacy Practices.
Please don’t send health information through this website
Do not include symptoms, diagnoses, medications or other medical details in website forms, regular email, or voicemail. For anything related to your care, use the secure patient portal.
Information we collect
Information you give us. If you email us, call us, or submit a form on the website, we collect what you provide, such as your name, email address, phone number and message. We use it only to respond to you and to schedule or manage appointment requests.
Information collected automatically. Like most websites, ours may collect technical information such as your IP address, browser type, device, pages viewed and the date and time of your visit. We use Google Analytics to understand how visitors use the site so we can improve it. Google may use cookies for this purpose. You can learn more and opt out at https://tools.google.com/dlpage/gaoptout.
Cookies
Cookies are small files stored on your device. Our website and its service providers may use them to keep the site working and to measure traffic. You can block or delete cookies in your browser settings, though some features may not work as well.
Booking and patient portal
Our “Request Appointment” and “Patient Portal” buttons take you to Carepatron, a separate service that is not part of this website. Information you enter there is handled under that service’s own privacy practices and, for patients, under our Notice of Privacy Practices. Please review their policies before submitting information.
How we use and share information
We use website information to respond to inquiries, schedule appointments, operate and improve the website, and keep it secure. We do not sell your personal information. We share it only with service providers who help run the website or our scheduling and communication tools, or when the law requires it.
Links to other websites
The website may link to other sites, including crisis resources. We’re not responsible for their content or privacy practices.
Security
We take reasonable steps to protect information on the website, but no website or internet transmission is completely secure. That’s why we ask you not to send health information through the website or standard email.
Children
This website is intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last revised.
Contact us
Questions about this policy?
Bold Behavioral Health, PLLC
Email: contact@boldbehavioral.com
Phone: 515-207-9693